Don't know where to ask this, firefox account deleted?
Why can't I log into my old firefox account from 2013? My account was considered a "Theme Artist" and I only ever uploaded one theme. But it says the email doesn't exist when I try to recover the password through the email. Yes it is 100% the correct email, I've only EVER had two emails, I'm certain it was this one and I even have old emails from mozilla themselves talking about my account. As you can see in the screenshot though it says it's from "nobody@mozilla", but it definitely wasn't a phishing email so a lot internally has probably changed within mozilla since 2015. But, how do I talk to an actual developer to recover my account as obviously you guys wouldn't be able to help with this. I know it was a long time ago and a lot has probably changed internally with mozilla but I would like access to my account back.
Oh, and yes my artwork Theme is still uploaded to the addons website: https://addons.mozilla.org/en-US/firefox/user/7768082/
Hope someone can help.
Saafara biñ tànn
If I remember correctly, the addons.mozilla.org (AMO) website hasn't always been integrated with the Firefox Account system. You likely didn't have a Firefox Account if you were using the system way back in 2013. You may have to create a Firefox account using the email address that you registered to AMO with and then login.
Hope this helps.
Jàng tontu lii ci fi mu bokk 👍 0All Replies (4)
Saafara yiñ Tànn
If I remember correctly, the addons.mozilla.org (AMO) website hasn't always been integrated with the Firefox Account system. You likely didn't have a Firefox Account if you were using the system way back in 2013. You may have to create a Firefox account using the email address that you registered to AMO with and then login.
Hope this helps.
See also:
cor-el moo ko soppali ci
Thank you so much for the help guys. Problem solved.
dkf157 said
Thank you so much for the help guys. Problem solved.
Jhon599 moo ko soppali ci