How can I check the status of my crash reports?
I've been submitting automatic crash reports daily for some weeks. They happen mostly when I open Google Maps.
Where are these reports stored? How can I check what's being done about them?
Saafara biñ tànn
You can probably ignore libpulsecommon-4.0.so as that is one of the file on the Modules tab that have a missing symbol notification. I don't know how the Socorro site work regarding missing symbols.
The nouveau_dri.so is in the crashing thread, so that driver is likely the cause.
Jàng tontu lii ci fi mu bokk 👍 0All Replies (8)
Please follow the steps below to provide us crash IDs to help us learn more about your crash.
- Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
- Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.
Note: If a recent Report ID does not start with bp- click on it to submit the report.
(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)
Thank you for your help!
More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.
Here they are:
bp-83c39477-505d-44ed-b725-653542150818 08/18/2015 10:20 PM bp-8009b9c2-8aca-4fbd-9cd4-c143e2150818 08/18/2015 07:23 PM bp-ae733e91-a96e-41bf-80d7-7f4412150818 08/18/2015 05:19 PM bp-6807a238-74be-4b56-9451-c01242150814 08/14/2015 03:32 PM bp-4ed90e56-9c8b-4ae2-9903-852502150814 08/14/2015 03:26 PM
Thanks.
All 5 = Firefox 40.0 Crash Report [@ update_textures ] Related to this file - libpulsecommon-4.0.so
Sorry, I am not familiar enough with Linux to try to help you. From a quick Google search - it may be related to PulseAudio. You might want to consult Ubuntu Support for help with that.
the-edmeister said
All 5 = Firefox 40.0 Crash Report [@ update_textures ] Related to this file - libpulsecommon-4.0.so
I'm just about to report it to Ubuntu: where do you see that the libpulsecommon-4.0.so is involved? I made a search in the crash report page and couldn't find "pulse" anywhere.
That is a problem with the Nouveau 3D Driver (nouveau_dri.so).
See this older thread:
- [/questions/1031838] Firefox crashes
cor-el said
That is a problem with the Nouveau 3D Driver (nouveau_dri.so).
OK, but that is another package:
libpulsecommon-4.0.so -> libpulse0 nouveau_dri.so -> libgl1-mesa-dri
On which one should I report?
Thanks.
Saafara yiñ Tànn
You can probably ignore libpulsecommon-4.0.so as that is one of the file on the Modules tab that have a missing symbol notification. I don't know how the Socorro site work regarding missing symbols.
The nouveau_dri.so is in the crashing thread, so that driver is likely the cause.