Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why aren't my emails removed from the gmail server when I delete them from my inbox?

  • 4 tontu
  • 1 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy Toad-Hall

more options

I'm using POP on Thunderbird version 31.7.0 . I have set the checkbox "Leave Messages on Server" and checkbox "Until I delete them". (Some blogs say that the message is "Until i delete or move them from inbox" but my option only says "Until I delete them". Perhaps it's an issue of the version.) When I delete a message from my inbox, it is NOT removed from the gmail server inbox. This means I have to delete them in two places which is a pain, and I'll likely try a different email program if I can't get this fixed. Can you please help me in PLAIN English. I'm not a techie.

I'm using POP on Thunderbird version 31.7.0 . I have set the checkbox "Leave Messages on Server" and checkbox "Until I delete them". (Some blogs say that the message is "Until i delete or move them from inbox" but my option only says "Until I delete them". Perhaps it's an issue of the version.) When I delete a message from my inbox, it is NOT removed from the gmail server inbox. This means I have to delete them in two places which is a pain, and I'll likely try a different email program if I can't get this fixed. Can you please help me in PLAIN English. I'm not a techie.

Saafara biñ tànn

I read the email in Thunderbird then deleted it. I compacted the folders. I then went to the gmail inbox and refreshed, but the email is still there. Have I done all the steps in the right order or is there something else I'm missing?

Jàng tontu lii ci fi mu bokk 👍 0

All Replies (4)

more options

Have you compacted your folders ?

Compact the Inbox: Right click on Inbox and select 'Compact'

compact all folders: File > Compact Folders

more options

Saafara yiñ Tànn

I read the email in Thunderbird then deleted it. I compacted the folders. I then went to the gmail inbox and refreshed, but the email is still there. Have I done all the steps in the right order or is there something else I'm missing?

more options

Okay so the problem might be that I'm looking at the gmail All Mail folder and not the Inbox at all. User error. Thank you for your help.

more options

For the benefit of anyone visiting this page: Gmail All Mail folder is gmails archive folder. It keeps copies of all your emails. I believe all emails are stored in All Mail and they apply labels so that the email 'appears' to be in various folders. More info on All Mail: