Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

g mail will not accept my password since I arrived in New Zealand

  • 1 tontu
  • 2 am na jafe-jafe bii
  • 7 views
  • i mujjee tontu mooy finitarry

more options

I arrived in New Zealand 4 days ago & I can't access my g mail account. Keeps asking for my password which I never enter when using g mail in Australia. However when I do enter my password it keeps telling me it is incorrect. When I try to change my password it won't accept my request as my mobile 'phone number has changed since my account was set up.

I arrived in New Zealand 4 days ago & I can't access my g mail account. Keeps asking for my password which I never enter when using g mail in Australia. However when I do enter my password it keeps telling me it is incorrect. When I try to change my password it won't accept my request as my mobile 'phone number has changed since my account was set up.

All Replies (1)

more options

Why would your phone number have any bearing on email access? You do not phone for email, right?