Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Two devices can’t be separated by Sync in Mozilla account

  • 3 جواب دیں
  • 0 میں یہ مسئلہ ہے
  • 1 دیکھیں
  • آخری جواب بذریعہ Simon Albrecht

Simon Albrecht
Simon Albrecht
more options

I am logged into my Mozilla account on four devices: Laptop Linux, Desktop Linux, Desktop Windows, Phone Android. However, when I try “Send tab to device” or list the devices in the account settings, the two Linux devices are not shown separately, so I can’t send a tab from Laptop Linux to Desktop Linux or vice versa. In fact, when I edit the Device name on either of the Linux device, that name will also be shown on the other device.

How is this possible? How can I disentangle the two devices?

I am logged into my Mozilla account on four devices: Laptop Linux, Desktop Linux, Desktop Windows, Phone Android. However, when I try “Send tab to device” or list the devices in the account settings, the two Linux devices are not shown separately, so I can’t send a tab from Laptop Linux to Desktop Linux or vice versa. In fact, when I edit the Device name on either of the Linux device, that name will also be shown on the other device. How is this possible? How can I disentangle the two devices?

منتخب شدہ حل

Sign out of all devices and then sign back in. see screenshots

اس جواب کو سیاق و سباق میں پڑھیں 👍 1

تمام جوابات (3)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

منتخب شدہ حل

Sign out of all devices and then sign back in. see screenshots

jonzn4SUSE کی جانب سے میں ترمیمکی گئ

مددگار؟

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

What OS? What Desktop? X11 or Wayland?

مددگار؟

Simon Albrecht
Simon Albrecht سوال کا مالک
more options

jonzn4SUSE said
What OS? What Desktop? X11 or Wayland?

Laptop Lubuntu 22.04 Desktop Mint 21.3 Cinnamon (so no Wayland) Desktop Windows 10 (but no bug there) Phone Android (whatever the current version is)

Logging out of all devices, then logging back into all of them solved it, as far as I can tell.

مددگار؟

ایک سوال پوچھیں

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.