Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lost Firefox login password

  • 2 جواب دیں
  • 0 میں یہ مسئلہ ہے
  • 11 دیکھیں
  • آخری جواب بذریعہ StewartRosenzweig

more options

My computer suffered a Ransomeware attack and all programs/files are encrypted and disabled. I need to recover all stored Firefox log in and password info but don't know my personal Firefox login password on the affected Firefox account to enable Sync. From what I read, if I reset the password, I'll lose the info. I also don't have an account recovery key. Please help.

My computer suffered a Ransomeware attack and all programs/files are encrypted and disabled. I need to recover all stored Firefox log in and password info but don't know my personal Firefox login password on the affected Firefox account to enable Sync. From what I read, if I reset the password, I'll lose the info. I also don't have an account recovery key. Please help.

تمام جوابات (2)

more options

Check your Firefox profile folder: Your Firefox profile folder contains all your Firefox data, including stored login and password information.

more options

Thanks for the reply. Unfortunately, all files/folders are encrypted and not readable.