Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

اس تھریڈ کو آرکائیوکیا گیا تھا۔ اگر آپ کو مدد کی ضرورت ہو تو براہ مہربانی نیا سوال پوچھیں۔

Why were saved passwords were deleted when I reset Firefox?

smithhillroad
smithhillroad
more options

Firefox was slow loading and a pop-up from Mozilla suggested that I reset Firefox - and that all my saved information would be preserved. So I reset it, and a folder called "Old Firefox Data" was saved to my desktop. But when I reloaded Firefox, ALL my data was GONE. How can I get the data from the folder on my desktop into my current version of Firefox?

Firefox was slow loading and a pop-up from Mozilla suggested that I reset Firefox - and that all my saved information would be preserved. So I reset it, and a folder called "Old Firefox Data" was saved to my desktop. But when I reloaded Firefox, ALL my data was GONE. How can I get the data from the folder on my desktop into my current version of Firefox?

تمام جوابات (1)

user104147805413306348376805769878442569366
user104147805413306348376805769878442569366
more options

Hi smithhillroad, Refer to this article to restore your profile: Back up and restore information in Firefox profiles