![Firefox logo](https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/products/2020-04-14-08-36-13-8dda6f.png)
after i added the last patch from Firefox, i can log into my online banking but it will not allow me to pull up the bill pay portion of the site. However when I
after i added the last patch from Firefox, i can log into my online banking but it will not allow me to pull up the bill pay portion of the site. However when I go to internet explorer, i have not problem. How can i fix this on firefox?
تمام جوابات (3)
hi, when you are talking about added the last patch this makes alarm bells go off for me, as fake updated notices seem to be widespread during the last weeks - those are commonly triggered by fraudulent ads and will redirect you to a page with orange background and a prominent firefox logo claiming to cater an "urgent update" and trying to get you to execute a file called firefox-patch.exe or firefox-patch.js. in case you have come across something like that, this was no genuine update but a scam to get you to install malware unfortunately (updates are handled automatically by firefox & you can always initiate a check for updates within the firefox menu ≡ > help ? > about firefox).
in case you have come across and executed such a fake patch, you should run a scan with VARIOUS security tools as quickly as possible, like the free version of malwarebytes, adwcleaner & eset online one-time scanner.
I ran malware bytes and it detected 93 threats. I read that sometimes it will show false positive threats. It is suggested that they be quarantined but that is not an option. How do I know which ones to delete?
please clean-up all detections as suggested by the malwarebytes scan results (it's rather unlikely that they are false-positives) and continue scanning with the other two mentioned tools...