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why when i have a 64 bit system computer does Fire fox insist on updating with a 32 bit system
i had a 64 bit firefox installed when you desided to update it, it updated in a 32 bit system this not only makes the browser crash or run slow it also make the games or what ever im doing on line slow or not work right (zynga,bt internet,facebook,ect)
Усі відповіді (3)
Can you try a a Clean reinstall, with a 64 bit version, This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
Note: You might want to print these steps or view them in another browser.
- Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
- After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
- Delete the Firefox installation folder, which is located in one of these locations, by default:
- Windows:
- C:\Program Files\Mozilla Firefox
- C:\Program Files (x86)\Mozilla Firefox
- Mac: Delete Firefox from the Applications folder.
- Linux: If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see Install Firefox on Linux. If you downloaded and installed the binary package from the Firefox download page, simply remove the folder firefox in your home directory.
- Windows:
- Now, go ahead and reinstall Firefox:
- Double-click the downloaded installation file and go through the steps of the installation wizard.
- Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
More information about reinstalling Firefox can be found here.
WARNING: Do not run Firefox's uninstaller or use a third party remover as part of this process, because that could permanently delete your Firefox data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and saved passwords. These cannot be recovered unless they have been backed up to an external device!
Please report back to see if this helped you!
Thank you.
There has never been a Release version of a Firefox 64-bit Windows build. Windows 64-bit build development on the Nightly Channel is on hiatus for the time being. The Windows 32-bit builds work fine for many users with 64-bit Windows O/S's, you may have some underlying problems causing those crashes and slowness.
Please follow the steps below to provide us crash IDs to help us learn more about your crash.
- Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
- Copy the 5 most recent Report IDs that start with bp- and paste them into your response here.
Thank you for your help!
More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.
Actually the Win64 Nightlies have been off hiatus for a over a year now. However they are not officially supported and are mainly for to catch breakage/regressions.