Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Learn More

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

Does the free download files have viruses? My Norton keeps deleting them so I can't download Firefox.

  • 3 відповіді
  • 2 мають цю проблему
  • 15 переглядів
  • Остання відповідь від the-edmeister

more options

My Firefox browser stopped working so I went to the website to download an update but my security system (Norton) deleted the files saying the Setup file had a virus. I uninstalled Firefox and went to your main website and tried to do the free download again and again Norton deleted the files twice saying they had a virus.

My Firefox browser stopped working so I went to the website to download an update but my security system (Norton) deleted the files saying the Setup file had a virus. I uninstalled Firefox and went to your main website and tried to do the free download again and again Norton deleted the files twice saying they had a virus.

Усі відповіді (3)

more options

Use Kaspersky as Anti-Virus . It is far better than any other anti-virus .

more options

To answer your question: Of course not! There is no virus in the Mozilla Firefox download!

This is an interesting problem. What browser are you using to download Firefox? Are you downloading the entire browser, or just the installer stub? If all else fails, turn off your anti-virus to install Firefox, then turn it back on. (Most installation instructions say to do this anyway)

Змінено user1068417

more options

Try using the full Firefox installer package from here:
http://www.mozilla.com/en-US/firefox/all.html