Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Learn More

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

Having problems with text, some images are not displaying properly

  • 4 відповіді
  • 7 мають цю проблему
  • 1 перегляд
  • Остання відповідь від cor-el

more options

when opening an image( as screenshot) in firefox support forum, the close button is not showing instead a number code is shown in a box

when opening an image( as screenshot) in firefox support forum, the close button is not showing instead a number code is shown in a box

Усі відповіді (4)

more options

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

more options

Please see the picture I have attached...in that some font issue I gues..pls help..some fonts are not displaying

more options

Also, pls see the close button is not displaying...i took the screenshot from mozilla support forum..

more options

That is a font problem.
It looks that the font that is used doesn't have a glyph for this character: ✖ - ✖

You can consider to install the DejaVu font.

I see more little boxes with a hex code that indicate that the used font is missing those glyphs and Firefox doesn't seem to be looking for them in another font as would normally happen.