Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Learn More

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

My laptop is not recognizing the newly installed Firefox 4.0 and I have tried reinstalling it several times

  • 2 відповіді
  • 3 мають цю проблему
  • 5 переглядів
  • Остання відповідь від Dena18

more options

When I go to download the latest Firefox, the website says that it is already installed; yet when I attempt to go onto a secure financial website, it will not allow me as it states that my browser is not current.

When I go to download the latest Firefox, the website says that it is already installed; yet when I attempt to go onto a secure financial website, it will not allow me as it states that my browser is not current.

Усі відповіді (2)

more options

Looks like it could actually be a problem with the financial website doing some bad browser sniffing and only looking for older version of Firefox like 3.6.* and has not updated it even though 4.0 was released on March 22.

The useragent you posted with is correct for the current Firefox 4.0.1 release.

Have you contacted this financial website?

Змінено James

more options

I tried contacting the company but got no response. But from what you're saying, it does sound like their issue. I'll have to follow up with them.

Wow, thanks!