Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Learn More

Microsoft Oauth2 authentification - option not available for outgoing server

  • 6 відповідей
  • 0 мають цю проблему
  • Остання відповідь від david_mccloy

more options

I have received an email from Microsoft informing me of changes to its authentification procedure. As from Sept, to continue using Thunderbird to access my outlook/hotmail accounts, I have to change the authentification method to Oauth2. The reasons and changes required are detailed here: https://support.mozilla.org/en-US/kb/microsoft-oauth-authentication-and-thunderbird-202 I have 2 problems. 1. imap-mail.outlook.com - I can change my authentification method to Oauth2. However, when I then try to access my mail via TB, I get an error stating that the server imap-mail.outlook.com does not support the authentification method! (see image) 2. Outgoing Server SMTP There is no Oauth2 option available to choose!

Can anyone help? I am using the most up to date version of Thunderbird 115.12.2 (64-bit).

I have received an email from Microsoft informing me of changes to its authentification procedure. As from Sept, to continue using Thunderbird to access my outlook/hotmail accounts, I have to change the authentification method to Oauth2. The reasons and changes required are detailed here: https://support.mozilla.org/en-US/kb/microsoft-oauth-authentication-and-thunderbird-202 I have 2 problems. 1. imap-mail.outlook.com - I can change my authentification method to Oauth2. However, when I then try to access my mail via TB, I get an error stating that the server imap-mail.outlook.com does not support the authentification method! (see image) 2. Outgoing Server SMTP There is no Oauth2 option available to choose! Can anyone help? I am using the most up to date version of Thunderbird 115.12.2 (64-bit).
Прикріплені знімки екрана

Обране рішення

See https://support.mozilla.org/en-US/questions/1451180#answer-1659847

Enter the correct server names, then restart TB and change to OAuth2 for incoming and outgoing.

Читати цю відповідь у контексті 👍 0

Усі відповіді (6)

more options

Вибране рішення

See https://support.mozilla.org/en-US/questions/1451180#answer-1659847

Enter the correct server names, then restart TB and change to OAuth2 for incoming and outgoing.

Корисно?

more options

Thanks but what do you mean by the 'correct server names'? My imap server is: imap-mail.outlook.com - but that one does have the option for Oauth2, only it doesn't work. My outgoing server is: smtp-mail.outlook.com - this is the one where there is no Oauth2 option.

Корисно?

more options

The correct server names are shown in the link in my first reply:

https://support.mozilla.org/en-US/questions/1417298#answer-1588949

Корисно?

more options

That works and I can send and receive mail. Thank you all for your help. I do appreciate it. In your reply on the link you sent, you say State if you use a VPN or non-MS antivirus. Is this an issue as I use both?

Корисно?

more options

A VPN can mask your true location, which affects authentication with some providers. Some VPNs have options to avoid email interruptions, but many do not.

The general recommendation is to add the TB profile folder as an exception or exclusion in AV settings, leaving the real-time background scan in effect, and to exclude AV scanning of secure (SSL) connections. There's a long history of AV apps blocking or otherwise interfering with TB.

Корисно?

more options

Although I had no issues yesterday and was able to send and receive mail, I find that I can no longer send mail from TB today (receiving is OK). I have tried turning off my VPN but this doesn't help. I have attached some screenshots. (Note: the 1st screenshot gives me an option of 'Enter New Password' but it doesn't let me enter one.) Any idea what I'm doing wrong?

Корисно?

Запитати

Щоб відповідати на повідомлення, ви повинні ввійти у свій обліковий запис. Поставте нове питання, якщо ви ще не маєте облікового запису.