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PDF data lost on crash even after saving

  • 1 відповідь
  • 0 мають цю проблему
  • 3 перегляди
  • Остання відповідь від fc171

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Hello,

I was editing a fillable PDF document in Firefox, which I had saved repeatedly (saved over existing file) as I was making changes.

After a crash, I selected "recover session" and the document was open but was now empty. Another document I was editing, which was not open in Firefox but was being saved to a separate file, did not experience the loss of data entries.

Would anyone happen to know the reason for this issue and whether there is any way to recover the data?

Thank you.

Hello, I was editing a fillable PDF document in Firefox, which I had saved repeatedly (saved over existing file) as I was making changes. After a crash, I selected "recover session" and the document was open but was now empty. Another document I was editing, which was not open in Firefox but was being saved to a separate file, did not experience the loss of data entries. Would anyone happen to know the reason for this issue and whether there is any way to recover the data? Thank you.

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My hypothesis: couldn't be saved over file that was already open in Firefox.

But then, why is there no option to just save the open file instead of always being prompted to "save as". Also, no error or warning that it's not possible to save file already open?

Корисно?

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Щоб відповідати на повідомлення, ви повинні ввійти у свій обліковий запис. Поставте нове питання, якщо ви ще не маєте облікового запису.