Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Learn More

Widevine CDM Not Installing

  • 1 відповідь
  • 0 мають цю проблему
  • 1 перегляд
  • Остання відповідь від Om Turakhia

Om Turakhia
Om Turakhia
more options

I have been trying to solve this for a few days now. I tried to watch Netflix when it said, "Firefox is installing components needed to play the audio or video on this page. Please try again later."

I found out this was due to Widevine not being installed AT ALL on my browser for some reason. The plugins manager has been saying that it will "be installed shortly" for a week now. I already tried toggling DRM off and on multiple times. I already tried using troubleshooting mode. I already checked GMP preferences to make sure nothing relating to Widevine was set to 'false'. I already tried turning off my antivirus long enough to try everything again and still nothing has changed. I do not have any VPNs running either. I am attaching a screenshot of what the browser console shows when I toggle DRM off and on again and try to run Netflix. I am also attaching what the gmp toggles say. Please help me figure out what is wrong!

I have been trying to solve this for a few days now. I tried to watch Netflix when it said, "Firefox is installing components needed to play the audio or video on this page. Please try again later." I found out this was due to Widevine not being installed AT ALL on my browser for some reason. The plugins manager has been saying that it will "be installed shortly" for a week now. I already tried toggling DRM off and on multiple times. I already tried using troubleshooting mode. I already checked GMP preferences to make sure nothing relating to Widevine was set to 'false'. I already tried turning off my antivirus long enough to try everything again and still nothing has changed. I do not have any VPNs running either. I am attaching a screenshot of what the browser console shows when I toggle DRM off and on again and try to run Netflix. I am also attaching what the gmp toggles say. Please help me figure out what is wrong!
Прикріплені знімки екрана

Обране рішення

I ended up solving it myself thanks to and obscure post on Reddit from 7 years ago.

If you are using Windows, go into your 'hosts' file (located in C:\Windows\System32\drivers\etc) and remove "0.0.0.0 redirector.gvt1.com". This is what Firefox uses to get its updates for widevine and Windows has it automatically blocked for some reason. When editing the file, make sure whatever you use to edit it (notepad or something like that) has administrator privileges at the time of editing.

Читати цю відповідь у контексті 👍 1

Усі відповіді (1)

Om Turakhia
Om Turakhia Власник питання
more options

Вибране рішення

I ended up solving it myself thanks to and obscure post on Reddit from 7 years ago.

If you are using Windows, go into your 'hosts' file (located in C:\Windows\System32\drivers\etc) and remove "0.0.0.0 redirector.gvt1.com". This is what Firefox uses to get its updates for widevine and Windows has it automatically blocked for some reason. When editing the file, make sure whatever you use to edit it (notepad or something like that) has administrator privileges at the time of editing.

Корисно?

Запитати

Щоб відповідати на повідомлення, ви повинні ввійти у свій обліковий запис. Поставте нове питання, якщо ви ще не маєте облікового запису.