Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Learn More

Bookmarks and contents

more options

I suddenly and unaccountably lost access to my bookmarks and their contents. Where I used to have two "stars" at the address banner, the left one to bookmark sites, and the right to access bookmark folders and their contents, I now only have one star which bookmarks new sites. I can still see my folders, but cannot access them and cannot tell if they have any contents. I have used Firefox for many years with no problem. I'm stumped and frustrated. Any help will be greatly appreciated. Thanks.

I suddenly and unaccountably lost access to my bookmarks and their contents. Where I used to have two "stars" at the address banner, the left one to bookmark sites, and the right to access bookmark folders and their contents, I now only have one star which bookmarks new sites. I can still see my folders, but cannot access them and cannot tell if they have any contents. I have used Firefox for many years with no problem. I'm stumped and frustrated. Any help will be greatly appreciated. Thanks.

Усі відповіді (1)

more options

Hi kat291, the second button () is optional and you can re-add it using the Customize panel. This article will get you in there: Customize Firefox controls, buttons and toolbars.

Now, why did it disappear, that is harder to say. Did your Firefox mention doing a Refresh, Reset, or Tune-up recently or during your last update? That would go back to the initial default toolbar layout, and move all your customization files to your Windows desktop inside an Old Firefox Data folder. Do you see that folder? (If so, please hang onto it in case you notice other things missing.)

Корисно?

Запитати

Щоб відповідати на повідомлення, ви повинні ввійти у свій обліковий запис. Поставте нове питання, якщо ви ще не маєте облікового запису.