Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Learn More

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

Thunderbird Issues

  • 4 відповіді
  • 0 мають цю проблему
  • 8 переглядів
  • Остання відповідь від jmil43

more options

I'm having issues with Thunderbird E-mail. There are folders disappearing and re-appearing in different locations. Also, "duplicate" folders are being created and stored in the e-mail folders list where I keep messages I've received and saved. I've been with on-line assistance through Centurylink help trying to find out what is causing these problems. I have exhausted Centurylinks help when they asked me for the Filters in/or that Thunderbird uses. I'm unfamiliar with where or how to find them. Any assistance would be greatly appreciated!

I'm having issues with Thunderbird E-mail. There are folders disappearing and re-appearing in different locations. Also, "duplicate" folders are being created and stored in the e-mail folders list where I keep messages I've received and saved. I've been with on-line assistance through Centurylink help trying to find out what is causing these problems. I have exhausted Centurylinks help when they asked me for the Filters in/or that Thunderbird uses. I'm unfamiliar with where or how to find them. Any assistance would be greatly appreciated!

Змінено jmil43

Усі відповіді (4)

more options

I think you best post a screen capture of what you are seeing. Perhaps annotate it with what it is you think is wrong.

Pressing printscrn on your keyboard will initiate a screen capture, all you have to do then is highlight the part you want captured and post the saved file in a reply on the forum.

more options

Matt, Did you receive my reply I sent yesterday? I responded with the information you were needing, (I think)! I tried to capture some screen shots and attached them to the message. I'm unsure if what I sent was anything you needed or if it helped. I also had some narrative that went along with the attachments. Please reply with any comments you have. Thank you! John

more options

jmil43 said

Matt, Did you receive my reply I sent yesterday?

There is nothing showing in the forum, other than you asking me if I got something. </blockquote>

more options

No, I did not receive any replies from you since the first one. Many of my e-mails were deleted. How is unknown to me.