Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Learn More

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

ios app does not download linked files

  • 1 відповідь
  • 2 мають цю проблему
  • 7 переглядів
  • Остання відповідь від charliesparra

more options

Whilst sending a link from my Proton drive to others i have realised Firefox (latest version on ios also latest version) does not manage to do a basic fundamental task, I triple checked all the basic settings that could interfere, cleared caches etc etc

It flashes up a warning pop up, i click download, It reaches 100% then opens up a blank window, No file inside any download folder on iphone. It's a 200mb audio file, uncompressed.

I tried with Safari & instantly achieved the download even running a VPN, Firefox is my default browser on desktops & mobile devices for sync etc so this is very inconvenient.

Answers would be appreciated. Thanks in advance

Whilst sending a link from my Proton drive to others i have realised Firefox (latest version on ios also latest version) does not manage to do a basic fundamental task, I triple checked all the basic settings that could interfere, cleared caches etc etc It flashes up a warning pop up, i click download, It reaches 100% then opens up a blank window, No file inside any download folder on iphone. It's a 200mb audio file, uncompressed. I tried with Safari & instantly achieved the download even running a VPN, Firefox is my default browser on desktops & mobile devices for sync etc so this is very inconvenient. Answers would be appreciated. Thanks in advance
Прикріплені знімки екрана

Усі відповіді (1)

more options

p.s The support answer for 'download photos & files on Firefox for iOS' is long outdated, There is no 'your library' anymore in the settings, You just have a downloads tab which reveals no files.