Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Learn More

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

Lost saved passwords

  • 2 відповіді
  • 1 має цю проблему
  • 2 перегляди
  • Остання відповідь від kishor5151

kishor5151
kishor5151
more options

Hello,


I have been using FF on my laptop without any account (as i never needed to sync on other devies). Two days back, I have created a FF account so I can sync my credentials/history on another laptop. Since then my passwords are not loading and I have gone through lots of articles and tried all options. I have only one default profile and I can see the History and Bookmarks but lost passwords. The logins.json has only entries since I created the FF account. Please help me how to recover passwords? Many thaks in advance..

Hello, I have been using FF on my laptop without any account (as i never needed to sync on other devies). Two days back, I have created a FF account so I can sync my credentials/history on another laptop. Since then my passwords are not loading and I have gone through lots of articles and tried all options. I have only one default profile and I can see the History and Bookmarks but lost passwords. The logins.json has only entries since I created the FF account. Please help me how to recover passwords? Many thaks in advance..

Усі відповіді (2)

kishor5151
kishor5151 Власник питання
more options

Hi Dropa, Many thanks for the reply. I'm not trying to sunc between devices. I was using firefox without an account before. All I did is create dthe account so I can sync on other devices if needed in Future. My main worry is the logins.json has no entries in the current profile folder. I coildn't find any old profiles on my laptop

kishor5151
kishor5151 Власник питання
more options

Please can some one help me to resolve this issue? My passowrds are crucial to me and they're not saved anywhere else. I can see all hisotry and bookmarks but the passwords disappered. Any help is much appreciated