Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Learn More

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

White screen when loading config.office.com

  • 2 відповіді
  • 1 має цю проблему
  • 2 перегляди
  • Остання відповідь від Nathan Verkerk

more options

Hi everyone, When i go to the website config.office.com in firefox there is just a white screen. Nothing more. Instantly white. I have checked if this is an issue at the side of Microsoft but it doesn't look like it is. The website does load correctly in Microsoft Edge.

I tried the following in Firefox: - Firefox is up to date (Version 115.0.2 64 Bits) , I have had this issue in other versions of Firefox too. It's not a new issue in this newest version. - Tried disabling all the security features in Firefox, disabling all add-ons, and disabling the extra security for cookies - Starting firefox in safe mode (Shift click on firefox, then open the website) - Checked the Network inspector. All packets have status 200 (See the first screenshot)

You can check the second screenshot for the white page.

Some help is appreciated :) Thanks!

Hi everyone, When i go to the website config.office.com in firefox there is just a white screen. Nothing more. Instantly white. I have checked if this is an issue at the side of Microsoft but it doesn't look like it is. The website does load correctly in Microsoft Edge. I tried the following in Firefox: - Firefox is up to date (Version 115.0.2 64 Bits) , I have had this issue in other versions of Firefox too. It's not a new issue in this newest version. - Tried disabling all the security features in Firefox, disabling all add-ons, and disabling the extra security for cookies - Starting firefox in safe mode (Shift click on firefox, then open the website) - Checked the Network inspector. All packets have status 200 (See the first screenshot) You can check the second screenshot for the white page. Some help is appreciated :) Thanks!
Прикріплені знімки екрана

Обране рішення

I have filed a web compatibility bug for this.

Читати цю відповідь у контексті 👍 0

Усі відповіді (2)

more options

I can reproduce this issue as well. Perhaps it's a compatibility problem with Firefox? You might try filing a report here:

Web Compat Bug

more options

Вибране рішення

I have filed a web compatibility bug for this.