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Lost passwords and bookmarks

  • 3 відповіді
  • 1 має цю проблему
  • 1 перегляд
  • Остання відповідь від Randy C.

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When Firefox automatically updated to 109.1 tonight, I lost all my saved passwords and bookmarks. The bookmarks aren't in a file under 'Restore' in 'Manage Bookmarks' (but I had saved them so I got most of them back). But I can't get my passwords. What happened?

When Firefox automatically updated to 109.1 tonight, I lost all my saved passwords and bookmarks. The bookmarks aren't in a file under 'Restore' in 'Manage Bookmarks' (but I had saved them so I got most of them back). But I can't get my passwords. What happened?

Усі відповіді (3)

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Doesn't work. The only profile in the profile manager is one from right after the update, which doesn't have the lost passwords or bookmarks.

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HELP!!! Firefox updated and ALL of my saved passwords have disappeared. It demands I turn on Sync. I've NEVER USED Sync. I don't even have a smart phone. How do I fix it? When I click the login button nothing happens. I can't even enter the Master password. I was relying on Firefox to remember my 200+ passwords.