Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Learn More

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

Website features work only in troubleshoot mode

  • 2 відповіді
  • 0 мають цю проблему
  • 1 перегляд
  • Остання відповідь від KayGee

KayGee
KayGee
more options

My website works perfectly in Edge and Chrome, but "View Cart" does not in FireFox. Additionally, I have the FB link so my customers can "like" my page; it does not display in FireFox. My MailChimp login repeatedly sends a verification code every time I log in with FireFox; not with Edge.

I have reviewed the recommendations for settings and nothing has worked. Using FireFox for years without all these issues. If I need to do so much to make FireFox work, I will have no alternative but to use Edge as my default browser.

My website works perfectly in Edge and Chrome, but "View Cart" does not in FireFox. Additionally, I have the FB link so my customers can "like" my page; it does not display in FireFox. My MailChimp login repeatedly sends a verification code every time I log in with FireFox; not with Edge. I have reviewed the recommendations for settings and nothing has worked. Using FireFox for years without all these issues. If I need to do so much to make FireFox work, I will have no alternative but to use Edge as my default browser.

Обране рішення

After much research, I found that Duck-Duck-Go was blocking trackers. I added my website to the exceptions list and all is resolved. I was unaware of this setting.

Читати цю відповідь у контексті 👍 0

Усі відповіді (2)

techguy150
techguy150
more options

Troubleshoot Mode runs Firefox with some features and customizations disabled (see below for details). If you're having a problem in Firefox that does not occur in Troubleshoot Mode, the cause of the problem is one of the disabled items.

KayGee
KayGee Власник питання
more options

Вибране рішення

After much research, I found that Duck-Duck-Go was blocking trackers. I added my website to the exceptions list and all is resolved. I was unaware of this setting.