Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Learn More

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

My provider's SMTP server only works 1 out of 10 times. It'd be great to have an auto-retry on failure.

  • 3 відповіді
  • 1 має цю проблему
  • 9 переглядів
  • Остання відповідь від sfhowes

more options

My provider's SMTP configuration or server is terrible. I have tried every support avenue to get them to fix it, it's not happening. For the time being, I cannot switch to another provider. A setting in Thunderbird to retry sending when the SMTP connection fails/times out would be wonderful. Thanks for your time.

My provider's SMTP configuration or server is terrible. I have tried every support avenue to get them to fix it, it's not happening. For the time being, I cannot switch to another provider. A setting in Thunderbird to retry sending when the SMTP connection fails/times out would be wonderful. Thanks for your time.

Усі відповіді (3)

more options

Timeouts are often caused by over-aggressive scanning of outgoing mail by antivirus apps. What is the antivirus and its mail settings? If the issue is caused by the SMTP, consider adding an account such as gmail and setting up your account(s) to send through the gmail smtp.

more options

@sfhowes, I am only using the AV that comes with Win10, with its default settings. I am going to consider your suggestion of using gmail SMTP, didn't even think of that. I still believe the option I asked for would be helpful, but I recognize it being something of an edge case. Thank you for your thoughtful suggestion!

Змінено Lutz

more options

Even though it's Windows Defender, I would still add the TB profile folder as an Exclusion, the same recommendation for any AV app:

https://winaero.com/exclusions-windows-defender-windows-10/

If timeouts persist, you could try the gmail option, or increase the mailnews.tcptimeout preference in Options/General/Indexing, Config. editor, if the fault lies with the service provider.