Can't log into Amazon account in Firefox.
When I try to log in to my Amazon account, I get to the password box, and it is filled with dots that can't be erased so I can't enter my password. Efforts to reset my password fail because the code sent by Amazon to my phone can't be entered because the password box is filled with dots. I can log in just fine from Chrome.
Any help appreciated. Thanks.
Усі відповіді (1)
Many site issues can be caused by corrupt cookies or cache.
Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.
- How to clear the Firefox cache {web link}
If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.
A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?
While you are in safe mode;
Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.
How to disable Hardware Acceleration {web link}