Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Learn More

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

A folder will not show the number of messages in the subfolders.

  • 5 відповідей
  • 1 має цю проблему
  • 2 перегляди
  • Остання відповідь від christ1

more options

I'm using Thunderbird 17.0.8 and I have messages stored in folders and subfolders. If you browse a subfolder it may display 3 messages and down the bottom right corner it says Unread 0 Total 3. The next subfolder may have 6 messages and down the bottom right hand corner Unread 0 Total 6. This means that the folder these subfolders belongs to contains 9 messages, but if you browse the folder itself then the display is Unread 0 Total 0. There seems to be no way that you can get an aggregate of the total number of messages for a particular folder. This is needed if you make a backup copy to a local folder and want to compare the total number of messages in the IMAP folder with the total number of messages in the local copy.

I'm using Thunderbird 17.0.8 and I have messages stored in folders and subfolders. If you browse a subfolder it may display 3 messages and down the bottom right corner it says Unread 0 Total 3. The next subfolder may have 6 messages and down the bottom right hand corner Unread 0 Total 6. This means that the folder these subfolders belongs to contains 9 messages, but if you browse the folder itself then the display is Unread 0 Total 0. There seems to be no way that you can get an aggregate of the total number of messages for a particular folder. This is needed if you make a backup copy to a local folder and want to compare the total number of messages in the IMAP folder with the total number of messages in the local copy.

Обране рішення

When your problem is fixed, can you mark the topic as 'Solved' please? Thank you.

Читати цю відповідь у контексті 👍 0

Усі відповіді (5)

more options
I'm using Thunderbird 17.0.8

Update to the latest version, and come back here if the problem persists. https://www.thunderbird.net/

more options

I updated to 52.8.0 Same problem.I also tried other email browsers such as EM Client and Mailbird. Same problem. Maybe you just cannot get a count of messages at the folder level whatever program you use.

more options

View (Alt-V) - Layout - Folder Pane Columns

This will give you the counters on a per folder basis. By collapsing a parent folder it will show the grand total of all folders underneath. This can be customized for unread and total no. of messages.

more options

Thanks, it is working now.

more options

Вибране рішення

When your problem is fixed, can you mark the topic as 'Solved' please? Thank you.