Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Learn More

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

My account is verified but can't sign in because says bad username or password

  • 1 відповідь
  • 2 мають цю проблему
  • 1 перегляд
  • Остання відповідь від Shadow110

more options

I created a Firefox Account on my laptop. They sent email with confirmation code. I plugged in confirmation code on confirmation page. They sent an email saying "Firefox Account Verified on one device; now connect a second device." installed Firefox on my Android Phone, and got a page saying "This Firefox is connected; sign in to Firefox on another device to complete set-up." So I came back to my laptop, went to sign in to my Firefox account, and it doesn't recognize me. What gives?

I created a Firefox Account on my laptop. They sent email with confirmation code. I plugged in confirmation code on confirmation page. They sent an email saying "Firefox Account Verified on one device; now connect a second device." installed Firefox on my Android Phone, and got a page saying "This Firefox is connected; sign in to Firefox on another device to complete set-up." So I came back to my laptop, went to sign in to my Firefox account, and it doesn't recognize me. What gives?

Усі відповіді (1)

more options

This is all I have on Sync :

There is contact info in this and yes do have to create a account and wait : https://support.mozilla.org/en-US/kb/forum-response-firefox-sync-verification-email-faq Firefox Support has nothing to to with emails, data, servers, logins or anything else for Sync other than provide what I just gave you.

As said there is contact info in bottom of the last URL @bugzilla.

Please let us know if this solved your issue or if need further assistance.