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How can I recover my bookmarks as well as my sync data with Firefox
Of recent, I opened some website pages and decided to bookmark one of the pages which indicated it has been bookmarked. I don't know what I pressed on my phone that made all the bookmarks to disappear as I can no longer find both the old and current bookmarks.
This is my predicament and I need your assistance to resolve this issue.
Although I signed up an account with Mozilla Firefox and even sync my account on their server, but how to restore from their server is what I have not mastered well.
Thanks
Raphael
Усі відповіді (1)
Hi
Thank you for your question about the Firefox Sync service.
It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.
If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.
If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.