Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Learn More

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

FF has been crashing more since 57 update & I have very few extensions & plugins

  • 1 відповідь
  • 1 має цю проблему
  • 7 переглядів
  • Остання відповідь від Shadow110

more options

The tab has crashed even with only 1 or 2 tabs open. The last one was in the same session just after FF installed the 57.03 update. I don't feel confident enough to try out the different solutions. The last 5 submitted reports are: bp-5dbc071a-6a5b-44be-a7b7-67d991171228 28/12/2017 21:46 bp-62bed70c-74bb-4a67-90f1-0b7971171223 23/12/2017 00:06 bp-7a215afb-16c9-4ce8-8a69-84bb81171212 12/12/2017 22:11 bp-b1e66752-7d53-4c94-9ec6-b3ea11171209 09/12/2017 22:25 bp-6baad796-ad89-452c-9f8d-aa9b01171129 29/11/2017 22:22

The tab has crashed even with only 1 or 2 tabs open. The last one was in the same session just after FF installed the 57.03 update. I don't feel confident enough to try out the different solutions. The last 5 submitted reports are: bp-5dbc071a-6a5b-44be-a7b7-67d991171228 28/12/2017 21:46 bp-62bed70c-74bb-4a67-90f1-0b7971171223 23/12/2017 00:06 bp-7a215afb-16c9-4ce8-8a69-84bb81171212 12/12/2017 22:11 bp-b1e66752-7d53-4c94-9ec6-b3ea11171209 09/12/2017 22:25 bp-6baad796-ad89-452c-9f8d-aa9b01171129 29/11/2017 22:22

Усі відповіді (1)

more options

uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 57.0.3 with a Full Version Installer

Go to the Firefox 3 Bar Menu --> Help ? --> Troubleshooting Information Page and take a look in the Accessibility section if accessibility is set to "true" there. if yes, go to the Firefox 3 Bar Menu --> Options --> Privacy & Security panel and under Permissions check the setting to Prevent Accessibility Services from accessing your browser.

Monitor in Task Manager. Should stay below 2 gigs. If excessive then do below and monitor and change if need to.

Go the 3 Bar Menu then Options --> General --> Performance and untick everything. change the recommended size lower then see how it runs. Note: 1 = No Multiprocessor = slow again. Try 2 Restart Firefox after making these changes please.

Please let us know if this solved your issue or if need further assistance.