Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Learn More

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

Can't find the Mozilla runtime (win8.1)

  • 2 відповіді
  • 4 мають цю проблему
  • 1 перегляд
  • Остання відповідь від Wayne Mery

osac22
osac22
more options

Hi, suddenly can't open Thunderbird at all. Keep getting the runtime message. I've uninstalled the program, deleted the files, emptied my recycle bin and downloaded and reinstalled several times now. Really frustrated. Anyone have any advice? I really need to get this to work! Thank you...

Hi, suddenly can't open Thunderbird at all. Keep getting the runtime message. I've uninstalled the program, deleted the files, emptied my recycle bin and downloaded and reinstalled several times now. Really frustrated. Anyone have any advice? I really need to get this to work! Thank you...

Змінено Wayne Mery

Усі відповіді (2)

christ1
christ1
  • Top 10 Contributor
more options
Keep getting the runtime message.

You do seem to assume everyone understands what you're talking about. That isn't the case.

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

A picture is worth a thousand words. Or even a dozen :)

Please post a screen shot https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem