Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Learn More

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

I have registered and verified the account. I sign out. When I try to sign back in, I'm told that my u/name & p/word are incorrect.

  • 5 відповідей
  • 7 мають цю проблему
  • 1 перегляд
  • Остання відповідь від cor-el

more options

I've successfully verified my account twice but I cannot sign in. When I click on "Ï don't remember my username"and "Ï don't remember my password", the website says it has sent an e-mail (on both occasions) but I haven't receive them. The same e-mail address is used on all communications - I received the verification e-mail but not the other two. What on earth do I do?

I've successfully verified my account twice but I cannot sign in. When I click on "Ï don't remember my username"and "Ï don't remember my password", the website says it has sent an e-mail (on both occasions) but I haven't receive them. The same e-mail address is used on all communications - I received the verification e-mail but not the other two. What on earth do I do?

Обране рішення

I'm back! I verified my question and BINGO! I'm in. It now recognizes my Username and Password. I have no idea what was wrong but it works now! Thank you whoever you are....

Читати цю відповідь у контексті 👍 0

Усі відповіді (5)

more options

Вибране рішення

I'm back! I verified my question and BINGO! I'm in. It now recognizes my Username and Password. I have no idea what was wrong but it works now! Thank you whoever you are....

more options

That was very good work. Well done. Please flag your last post as Solved Problem so others will know.

more options

Have same problem since I got a new computer. Why is it that I'm signed in Mozilla Support, but when I go to another page like the download themes it say to sign in again? & it will say I don't have an account when I try to sign in again

more options

Telvari Mozilla.org is devided into several separate support sites. Firefox support, add-ons, Bugzilla . . . . . Each has its own user database.

more options

Note that you do not have to sign in or register an other Mozilla account like the Add-ons website in order to install an extension or theme.