Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Learn More

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

Just updated Thuderbird, now cannot connect to Internet provider email account.

  • 5 відповідей
  • 3 мають цю проблему
  • 16 переглядів
  • Остання відповідь від goldbear11

more options

Removed mail account and tried to recreate it on Thunderbird. Errors on User name or password not valid when creating it. Can go on providers webmail and enter both and it works fine. Tried different combinations and even changed password on providers site and still no luck creating new mail account onto Thunderbird.

Removed mail account and tried to recreate it on Thunderbird. Errors on User name or password not valid when creating it. Can go on providers webmail and enter both and it works fine. Tried different combinations and even changed password on providers site and still no luck creating new mail account onto Thunderbird.

Усі відповіді (5)

more options

Is this a Gmail account?

more options

goldbear11 said

Removed mail account and tried to recreate it on Thunderbird. Errors on User name or password not valid when creating it. Can go on providers webmail and enter both and it works fine. Tried different combinations and even changed password on providers site and still no luck creating new mail account onto Thunderbird.
more options

No it is my local internet provider Astound.net.

more options

goldbear11 said

Removed mail account and tried to recreate it on Thunderbird. Errors on User name or password not valid when creating it. Can go on providers webmail and enter both and it works fine. Tried different combinations and even changed password on providers site and still no luck creating new mail account onto Thunderbird.
more options

Worked with email service instructions and got it working again. Thanks..