Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Learn More

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

I get error message: “An error occurred while sending mail. The mail server responded: <x> recipient rejected - relay denied. Please check the message recipient

  • 5 відповідей
  • 11 мають цю проблему
  • 1 перегляд
  • Остання відповідь від user01229325

more options

I have used Thunderbird for over 10 years but over the past couple of weeks, when sending e-mails, I get the following error message: “An error occurred while sending mail. The mail server responded: <xxx> recipient rejected - relay denied. Please check the message recipient <xxx> and try again”

I have used Thunderbird for over 10 years but over the past couple of weeks, when sending e-mails, I get the following error message: “An error occurred while sending mail. The mail server responded: <xxx> recipient rejected - relay denied. Please check the message recipient <xxx> and try again”

Усі відповіді (5)

more options

Is it any reipient? a special mailserver? your mailserver?

Check your server-setup

Змінено Gnospen

more options

Thanks for your prompt reply - much appreciated. Regarding recipients - it's not just a specific recipient but a variety of people I have communicated with in the past with no problem.

Regarding mail server, I'm not sure what this means. I use Thunderbird to send/receive several different email accounts (e.g Googlemail and from my own domain). As far as I can recollect, it is just my own domain account that has the problem. Snapshot of the server settings enclosed, if that helps clarify the problem.

Cheers.

more options

You are having problems sending but you post your inbound server setting. That is not much help. From the Help menu select Troubleshooting Information Clear the checkbox to show account name so no personal info is displayed. Click the button to Copy to Clipboard. Come back here and paste that into a reply window.

more options

OK - is this what you mean? (There is a lot of data in the report)


 Application Basics
   Name: Thunderbird
   Version: 31.4.0
   User Agent: Mozilla/5.0 (Windows NT 6.2; WOW64; rv:31.0) Gecko/20100101 Thunderbird/31.4.0
   Profile Folder: Show Folder
             (Local drive)
   Application Build ID: 20150109111741
   Enabled Plugins: about:plugins
   Build Configuration: about:buildconfig
   Memory Use: about:memory

Змінено kevamb

more options

This setup guide indicates that you need Normal Password set. You seem to have all the accounts set to None http://community.plus.net/library/email/email-setup-mozilla-thunderbird/