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Mozilla Destek’te Ara

Destek dolandırıcılığından kaçının. Mozilla sizden asla bir telefon numarasını aramanızı, mesaj göndermenizi veya kişisel bilgilerinizi paylaşmanızı istemez. Şüpheli durumları “Kötüye kullanım bildir” seçeneğini kullanarak bildirebilirsiniz.

Daha Fazlasını Öğren

Bu başlık arşivlendi. Yardıma ihtiyacınız varsa lütfen yeni bir soru sorun.

Browser hacked?

  • 2 yanıt
  • 1 kişi bu sorunu yaşıyor
  • 1 gösterim
  • Son yanıtı yazan: FredMcD

sierramcgivney
sierramcgivney
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So I was reading manga and the top fifth of my monitor went white. Full white. Non-interactable. Almost like it's not there. I can't access task menus or bars. No tabs. No search. Nothing. Uninstalled and Reinstalled and problem persists. Cleared cache and cookies.

OS Info: Edition: Windows 10 Home Version: 20H2 Installed: ‎8/‎1/‎2021 OS build: 19042.1288 Experience: Windows Feature Experience Pack 120.2212.3920.0

Device Info: Processor: 11th Gen Intel(R) Core(TM) i7-11700KF @ 3.60GHz 3.60 GHz Installed RAM: 16.0 GB (15.7 GB usable) System type: 64-bit operating system, x64-based processor

Mozilla Info: Up to date. Checked for updates by using keyboard commands (Ctrl+Alt+A).

So I was reading manga and the top fifth of my monitor went white. Full white. Non-interactable. Almost like it's not there. I can't access task menus or bars. No tabs. No search. Nothing. Uninstalled and Reinstalled and problem persists. Cleared cache and cookies. '''OS Info:''' Edition: Windows 10 Home Version: 20H2 Installed: ‎8/‎1/‎2021 OS build: 19042.1288 Experience: Windows Feature Experience Pack 120.2212.3920.0 '''Device Info:''' Processor: 11th Gen Intel(R) Core(TM) i7-11700KF @ 3.60GHz 3.60 GHz Installed RAM: 16.0 GB (15.7 GB usable) System type: 64-bit operating system, x64-based processor Mozilla Info: Up to date. Checked for updates by using keyboard commands (Ctrl+Alt+A).
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Seçilen çözüm

Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

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Tüm Yanıtlar (2)

sierramcgivney
sierramcgivney Sorunun sahibi
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Note: It's ONLY Firefox. Everything else works fine.

FredMcD
FredMcD
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Seçilen çözüm

Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?