Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Mozilla Destek’te Ara

Destek dolandırıcılığından kaçının. Mozilla sizden asla bir telefon numarasını aramanızı, mesaj göndermenizi veya kişisel bilgilerinizi paylaşmanızı istemez. Şüpheli durumları “Kötüye kullanım bildir” seçeneğini kullanarak bildirebilirsiniz.

Daha Fazlasını Öğren

Antivirus deletes firefox.exe

  • 3 yanıt
  • 3 kişi bu sorunu yaşıyor
  • 2 gösterim
  • Son yanıtı yazan: FredMcD

more options

Hello there. I tried to update Firefox to 58.01, but since updating my antivirus appears to block the firefox.exe.

I uninstalled Firefox completely, then tried to reinstall it but again my antivirus blocked it before I could open firefox.exe

I reinstalled Firefox again, this time disabling my antivirus and Firefox.exe appeared to work again, I was browsing and redownloading my addons. Once the antivirus enabled itself again after 10 minutes, the same problem happened. Firefox shortcuts couldn't find the Firefox.exe, and in the main Mozilla folder, firefox.exe had become firefox.exe.sig

When trying to uninstall it after this happens, I can't uninstall it through normal procedures unless I rename firefox.exe.sig to firefox.exe (which is also unable to run, says it isn't the proper version when it is)

Would appreciate some help here, thank you

Hello there. I tried to update Firefox to 58.01, but since updating my antivirus appears to block the firefox.exe. I uninstalled Firefox completely, then tried to reinstall it but again my antivirus blocked it before I could open firefox.exe I reinstalled Firefox again, this time disabling my antivirus and Firefox.exe appeared to work again, I was browsing and redownloading my addons. Once the antivirus enabled itself again after 10 minutes, the same problem happened. Firefox shortcuts couldn't find the Firefox.exe, and in the main Mozilla folder, firefox.exe had become firefox.exe.sig When trying to uninstall it after this happens, I can't uninstall it through normal procedures unless I rename firefox.exe.sig to firefox.exe (which is also unable to run, says it isn't the proper version when it is) Would appreciate some help here, thank you

Seçilen çözüm

I went into the File Shield section of Avast and added the ProgramFiles\Mozilla folder to exceptions, the browser works now.

Bu yanıtı konu içinde okuyun 👍 1

Tüm Yanıtlar (3)

more options

What anti-virus are you using? Also, contact its support.

more options

Seçilen çözüm

I went into the File Shield section of Avast and added the ProgramFiles\Mozilla folder to exceptions, the browser works now.

more options

That was very good work. Well done.

Did you contact its support?