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spam blocking

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  • 14 have this problem
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  • Last reply by philipp

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When on line I am being constantly redirected to websites I do not want to go to. (i.e. www.ansestry.com) I've tried blocking these sites by listing them in the cookie blocking section of the privacy section but that isn't working. I would like to know how to stop being redirected without my approval.

When on line I am being constantly redirected to websites I do not want to go to. (i.e. www.ansestry.com) I've tried blocking these sites by listing them in the cookie blocking section of the privacy section but that isn't working. I would like to know how to stop being redirected without my approval.

Chosen solution

hello Johnhy, you have various malicious addons present. please try these steps:

  1. reset firefox (this wil keep your bookmarks and passwords)
  2. afterwards go to firefox > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Troubleshoot Firefox issues caused by malware

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Chosen Solution

hello Johnhy, you have various malicious addons present. please try these steps:

  1. reset firefox (this wil keep your bookmarks and passwords)
  2. afterwards go to firefox > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Troubleshoot Firefox issues caused by malware