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how do you install plugins from desk top to smart phone?

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  • Last reply by Kevin

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I pushed the download button on the mobile add on and it installs just a short cut of the add on on my computer. I then try and install and it says windows can not open this file. Can you please help me?

Thank you for your time!

I pushed the download button on the mobile add on and it installs just a short cut of the add on on my computer. I then try and install and it says windows can not open this file. Can you please help me? Thank you for your time!

Chosen solution

Hi,

You can't install mobile add-ons from your computer. You need to install Firefox mobile on your phone, then go to Add-ons from the main Firefox mobile menu and download and install a mobile add-on there. Try using this procedure and let me know if you need more help: https://support.mozilla.org/kb/find-and-install-add-ons

-Michelle

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Chosen Solution

Hi,

You can't install mobile add-ons from your computer. You need to install Firefox mobile on your phone, then go to Add-ons from the main Firefox mobile menu and download and install a mobile add-on there. Try using this procedure and let me know if you need more help: https://support.mozilla.org/kb/find-and-install-add-ons

-Michelle

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It is also worth pointing out that only some extensions work on Firefox mobile.