Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 1 reply
  • 2 have this problem
  • 7 views
  • Last reply by knorretje

more options

Firefox 7 crashes as soon as it attempts to open. I downgraded to Firefox 6 and this worked fine until the upgrade was applied. Will not open in safe mode. I have deleted the program and reinstalled with no success.

Firefox 7 crashes as soon as it attempts to open. I downgraded to Firefox 6 and this worked fine until the upgrade was applied. Will not open in safe mode. I have deleted the program and reinstalled with no success.

All Replies (1)

more options

Your crashreport is
https://crash-stats.mozilla.com/report/index/bp-82939ef2-d936-462e-80b2-d85bb2111014
Firefox 7.0.1 Crash Report [@ mozcomp.dll@0xab51 ]
NEW Startup crash in mozcomp.dll with Oracle Enterprise, F5 Networks, Passlogix V-GO, IBM Tivoli Access Manager SSO
See related Bug 680927 for more info
The likely problem is use of certain Oracle etc software, the developer Oracle being aware of the problem and working on a fix. Meanwhile there is a registry hack as a potential workaround, or the simpler workaround of downgrading temporarily to firefox 3.6.23.