Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I now have limited back button functionality on both a 3.6 installation and a 4.o installation. I open a site, go 1 to 2 pages into the site and can't get back to the homepage. News sites as an example.

  • 4 replies
  • 34 have this problem
  • 21 views
  • Last reply by MikeD1

more options

As an example, if I open a newspaper site, click on an article, I can go back and forth within the pages of the article using the back or forward button. however the back button becomes non functional at the first page of the article and I cannot return to the newspaper homepage.

As an example, if I open a newspaper site, click on an article, I can go back and forth within the pages of the article using the back or forward button. however the back button becomes non functional at the first page of the article and I cannot return to the newspaper homepage.

Chosen solution

Issues with the Back button not working properly can be caused by the McAfee SiteAdvisor extension.

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Appearance/Themes).

  • Don't make any changes on the Safe mode start window.

See:

Read this answer in context 👍 1

All Replies (4)

more options

Chosen Solution

Issues with the Back button not working properly can be caused by the McAfee SiteAdvisor extension.

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Appearance/Themes).

  • Don't make any changes on the Safe mode start window.

See:

more options

I disabled yahoo toolbar and the back page works now.

more options

Thanks so much. Back button is backbuttoning!

more options

Right click on the back or forward button. You will see your tab history to go back pages or to a page you previously viewed.