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Install of Thunderbird accepted my donation but does not complete the install. Now when I retry the installation it goes back to the donation screen. How do I get the install to complete? Appreciate the ideas.

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  • Last reply by Matt

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Install of Thunderbird accepted my donation but does not complete the install. It just returned to the donate screen again. If I try to return to the install exe it wont pass the donation screen. I like Thunderbird but not enough to pay twice. How do I get the install to complete? Appreciate any ideas. Thanks

Install of Thunderbird accepted my donation but does not complete the install. It just returned to the donate screen again. If I try to return to the install exe it wont pass the donation screen. I like Thunderbird but not enough to pay twice. How do I get the install to complete? Appreciate any ideas. Thanks

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Installing and donating are not in any way related, other than the download initiates a request for a donation.

Have you actually run the downloaded file? It does not start all by itself.

Firefox (you appear to be using Firefox) has a button that looks like this click it, locate the file you downloaded and run it. (a double click or right click it and pick from the menu)

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