Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Facebook Messenger Video Calling/Chat

  • 6 replies
  • 3 have this problem
  • Last reply by wolfdad

more options

Hello. I am not familiar with this end to end encryption that Facebook now does for Messenger but now when I try to use Video Calling/Chat it tells me it is not supported by my browser, Firefox. I have never had any problems with it before. Is there a fix? Thanks

Hello. I am not familiar with this end to end encryption that Facebook now does for Messenger but now when I try to use Video Calling/Chat it tells me it is not supported by my browser, Firefox. I have never had any problems with it before. Is there a fix? Thanks

Chosen solution

I agree with everyone that it always worked in the past....this is something new!

Read this answer in context 👍 0

All Replies (6)

more options

No ideas? I'm very surprised!!

Helpful?

more options

wolfdad said

it is not supported by my browser

Did you understand the message? Not a browser issue, FB wants you to use another browser. See the results from a search.

Modified by jonzn4SUSE

Helpful?

more options

This must be a very recent change because it has always worked in the past!

Helpful?

more options

You will have to ask FB. You should no that Mozila wouldn't want to affect so many users. That would be a very bad move. If there are no more you can mark this issue as resolved because there is nothing we can do.

Helpful?

more options

Mine was working fine until the last Firefox update. Now I cannot use Messenger Video Chat.

Modified by bob.zukowski

Helpful?

more options

Chosen Solution

I agree with everyone that it always worked in the past....this is something new!

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.