Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Suddenly Lost all bookmarks

  • 3 replies
  • 1 has this problem
  • 22 views
  • Last reply by Bithiah

more options

I lost all the bookmarks suddenly where i was using this browser for office work, there was no action taken from my end like deletion or any upgrade, however suddenly when i start machine today, i found all bookmarks lost. To restore backup I entered to Profile --> bookmark backup this file is extension JSONLZ4 which is not visible during restore bookmark.

This is quite important to recover these suddenly lost all bookmarks, so is there any way or support available?

Unfortunately this is first time i am facing such kind of issue, So kindly also let me know if we should trust mozilla firefox as default browser and to save bookmarks?

Thanks & Regards

I lost all the bookmarks suddenly where i was using this browser for office work, there was no action taken from my end like deletion or any upgrade, however suddenly when i start machine today, i found all bookmarks lost. To restore backup I entered to Profile --> bookmark backup this file is extension JSONLZ4 which is not visible during restore bookmark. This is quite important to recover these suddenly lost all bookmarks, so is there any way or support available? Unfortunately this is first time i am facing such kind of issue, So kindly also let me know if we should trust mozilla firefox as default browser and to save bookmarks? Thanks & Regards

All Replies (3)

more options

Hey there!

Please see the following link on how to recover your bookmarks,

https://support.mozilla.org/en-US/questions/1354169#answer-1451481

Hope I helped!

Kind regards,

Bithiah

more options

What about the rest of your profile? Settings, bookmarks, history, passwords . . . .


Restore Bookmark Backups

Firefox automatically makes backups of the bookmarks. These are stored in the bookmarkbackups folder.

Open the Bookmarks Manager; Press the Alt or F10 key to bring up the toolbar, and select Bookmarks. Hot key is <Control> (Mac=<Command>) <Shift> B. Firefox 84+ <Control> (Mac=<Command>) <Shift> O.

Once the window is open, at the top of the page, press the button labeled Import and Backup. Select Restore. From the list, pick the file you want and click it.

The backups are stored in a jsonlz4 file named something like this; bookmarks-2016-06-29_1424_enD1GTH ya0JmicnYWg4V4g==.jsonlz4

In this example; 2016-06-29 = date created, 1424 = number of entries.

https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them

https://support.mozilla.org/en-US/kb/recover-lost-or-missing-bookmarks

https://support.mozilla.org/kb/forum-response-recover-bookmarks-after-update

more options

Hey there!

If your problem is fixed, please mark an answer as the solution to let others know that this question is solved. Thank you!

Kind regards,

Bithiah