Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Desktop short cut

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by bardisan30

bardisan30
bardisan30
more options

Hi, Can you please assist in resolving a problem I have with only one desktop short cut, all others work fine. The shortcut in question is for my solar portal https://login.fronius.com when opened all I get is a blank screen with no details in the address bar. If I leave my first attempt open even though it's a blank screen, and make a second attempt to open the short cut it works fine with the web site displayed on the second attempted. I have reinstalled Firefox disabled apps turned of security but still the same problem. This short cut has been replaced as a possible cause. It has worked in the past and will work with other browsers. I run Windows 7 64bit. Cheers Barry

Hi, Can you please assist in resolving a problem I have with only one desktop short cut, all others work fine. The shortcut in question is for my solar portal https://login.fronius.com when opened all I get is a blank screen with no details in the address bar. If I leave my first attempt open even though it's a blank screen, and make a second attempt to open the short cut it works fine with the web site displayed on the second attempted. I have reinstalled Firefox disabled apps turned of security but still the same problem. This short cut has been replaced as a possible cause. It has worked in the past and will work with other browsers. I run Windows 7 64bit. Cheers Barry

All Replies (2)

FredMcD
FredMcD
more options

Remove that shortcut and create a new one.

bardisan30
bardisan30 Question owner
more options

Hi Fred, Many thanks for your reply.

As I first mentioned I had replace the short cut earlier, however it may be the way that I replaced it. What I have done previously was to logon then generate and save a shortcut. Following you advise I saved a new shortcut at the logon screen before entering, as I had done in the past.

This method appears to solve my problem, worth remembering for other logons.

I will see how I go in the next few days and report back and close the inquiry if all is well.

Cheers Barry Australia.