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why is Thunderbird constantly asking for my password for a mail account

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  • 2 have this problem
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  • Last reply by hitbit

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I have several email accounts managed by Thunderbird for many years. One a sky mail ac runs through yahoo mail. Recently the mail service was down. Since then Thunderbird is asking for my password every time I launch it. Thunderbird is aware of the password.

Thanks Martin

I have several email accounts managed by Thunderbird for many years. One a sky mail ac runs through yahoo mail. Recently the mail service was down. Since then Thunderbird is asking for my password every time I launch it. Thunderbird is aware of the password. Thanks Martin

Chosen solution

You get prompted after a failed connection attempt. What might be causing that is just a guess. But I suggest you try ticking the saved password in the dialog asking just to be sure the password Thunderbird is storing is the correct one.

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Chosen Solution

You get prompted after a failed connection attempt. What might be causing that is just a guess. But I suggest you try ticking the saved password in the dialog asking just to be sure the password Thunderbird is storing is the correct one.

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Thank you so much Matt

Martin