Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

My TB default account is not forwarding to the additional accounts

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by Matt

jhhhnn
jhhhnn
more options

TB 38.0.1 I have one domain name and all of that domain email is retrieved by my default TB user. (user1)

I have four additional user accounts within TB. (users: 2,3,4,5)

Incoming mail for user 1 of course remains. Incoming mail for user 3 forwards to user 3 account.

At this time, mail for users 2 and 4 remains in the default account, user 1.

I have duplicated settings from user3 account to both user 2 and 4 accounts, however I cannot get the transfer to these accounts working.

At one point, back in December, both 2 and 4 were transferring. Don't know what happened.

any ideas ? THANKS

TB 38.0.1 I have one domain name and all of that domain email is retrieved by my default TB user. (user1) I have four additional user accounts within TB. (users: 2,3,4,5) Incoming mail for user 1 of course remains. Incoming mail for user 3 forwards to user 3 account. At this time, mail for users 2 and 4 remains in the default account, user 1. I have duplicated settings from user3 account to both user 2 and 4 accounts, however I cannot get the transfer to these accounts working. At one point, back in December, both 2 and 4 were transferring. Don't know what happened. any ideas ? THANKS

Chosen solution

Resolved:

Use default account to filter messages to the below accounts.

Read this answer in context 👍 0

All Replies (2)

jhhhnn
jhhhnn Question owner
more options

Chosen Solution

Resolved:

Use default account to filter messages to the below accounts.

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

I suggest you update your copy of Thunderbird. V38 is very old and you will see issues with secure connections starting to appear if you do not.