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I get into Netflix but no categories show up.

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Hi, have gone through Netflix C Support already. I get into Netflix, their feature video shows, I can play it. But the rest of my screen is black except for category headings. Just started happening two days ago. Help much appreciated!

Hi, have gone through Netflix C Support already. I get into Netflix, their feature video shows, I can play it. But the rest of my screen is black except for category headings. Just started happening two days ago. Help much appreciated!

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Separate Security Issue, please update your Flash 27.0 r0 by removing it with this tool : https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html If you use it Reinstall with Flash Player Version: 30.0.0.134 Current Version https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, . . . .) Note: Other software is offered in the download. <Windows Only>

Hi, what security software are you running please as well what extensions are you running ?

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I use Vipre for security. Are you saying my Flash may be the issue? I have Silverlight and Netflix utilizes that. I can play their featured video, just not see any others to click on.

Modified by CarolecohenA

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Extensions? Not sure what you mean.

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Just checked, I have no extensions as far as I can tell

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Hi, no Flash is probably not the cause but it is open to a few hundred ways to hack it by now. Must be updated when new one is released. Flash is getting better for this 30 series to update.

As for SIlverlight I did not think you can run that in Firefox anymore. Also is Netflix using Flash or HTML5 ?

Extensions/about:addons

Copy/Paste about:addons to the Address Bar and Enter. What have got listed.

VIDEO AUDIO

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Thank you, will try. Get back tomorrow.