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My inbox emails have been deleted using a Bitdefender Utility programme; how can I recover and re-instal them?

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  • Last reply by Toad-Hall

Bilgerb
Bilgerb
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I installed an 2018/9 copy of Bitdefender Total Security recently, and used their Utility section to tidy up files on my pc. The Utility listed Thunderbird items to delete( I don't know what was listed as I didn't take a note), which I then deleted. The Utility program then deleted all my inbox emails. Bitdefender emailed to say that I could use RECUVA to retrieve the deleted emails. I installed RECUVA, ran the program, and a Thunderbird emails.zip file.

Where do I copy this zip file within Thunderbird to see if these are the deleted emails?

I installed an 2018/9 copy of Bitdefender Total Security recently, and used their Utility section to tidy up files on my pc. The Utility listed Thunderbird items to delete( I don't know what was listed as I didn't take a note), which I then deleted. The Utility program then deleted all my inbox emails. Bitdefender emailed to say that I could use RECUVA to retrieve the deleted emails. I installed RECUVA, ran the program, and a Thunderbird emails.zip file. Where do I copy this zip file within Thunderbird to see if these are the deleted emails?

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Toad-Hall
Toad-Hall
  • Top 25 Contributor
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Create folder on desktop call it eg: TBrecover Put zip file in that folder and then unzip the file to see contents. Post an image of what you see when the zip file is unzipped.