Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't view videos on espn.com

  • 2 replies
  • 28 have this problem
  • 1 view
  • Last reply by krblumen

more options

Since I upgraded to the latest version of Firefox and the latest Flash plugin on my Windows 8 laptop I can't see video on espn.com or espnfc.com. It just displays white and I can only hear the audio. I have no issues with playing videos on other sites.

I turned off my Adblock to see if it was the problem. The ad played just fine but then I get white for the video and only hear audio. Therefore I don't think that's the problem. Any thoughts?

Since I upgraded to the latest version of Firefox and the latest Flash plugin on my Windows 8 laptop I can't see video on espn.com or espnfc.com. It just displays white and I can only hear the audio. I have no issues with playing videos on other sites. I turned off my Adblock to see if it was the problem. The ad played just fine but then I get white for the video and only hear audio. Therefore I don't think that's the problem. Any thoughts?

Chosen solution

hi krblumen, please try the following: enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named dom.ipc.plugins.asyncdrawing.enabled. double-click it and change its value to false.

Read this answer in context 👍 33

All Replies (2)

more options

Chosen Solution

hi krblumen, please try the following: enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named dom.ipc.plugins.asyncdrawing.enabled. double-click it and change its value to false.

more options

That seemed to do the trick! Thanks a lot!