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Why are sub-folder unread counters now sometimes negative

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  • Last reply by emanresu99

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Why are sub-folder unread counters now sometimes negative?

Why are sub-folder unread counters now sometimes negative?
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Chosen solution

What you see as a minus sign I suspect is a partially rendered triangle. The later is intended to indicate that the number which follows is a count which totals the messages of all the subsidiary folders.

Try updating to Thunderbird 45.1 to see if the icon improves. Or try starting Thunderbird in safe mode

https://support.mozilla.org/en-US/kb/safe-mode
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Chosen Solution

What you see as a minus sign I suspect is a partially rendered triangle. The later is intended to indicate that the number which follows is a count which totals the messages of all the subsidiary folders.

Try updating to Thunderbird 45.1 to see if the icon improves. Or try starting Thunderbird in safe mode

https://support.mozilla.org/en-US/kb/safe-mode
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Thanks, Wayne