Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

very slow, crashes, pics can't be loaded on shutterfly, can't print from weightwatchers,...........

  • 1 reply
  • 2 have this problem
  • 1 view
  • Last reply by FredMcD

more options

My computer is very very slow and often freezes or crashes. I can't load pictures onto shutterfly and when I try to print a recipe from weight watchers with a right click, it does not work. Shutterfly and WW have both indicated it might be a moxilla error. I also can not download ITUNES - computer crashes every time I try.

My computer is very very slow and often freezes or crashes. I can't load pictures onto shutterfly and when I try to print a recipe from weight watchers with a right click, it does not work. Shutterfly and WW have both indicated it might be a moxilla error. I also can not download ITUNES - computer crashes every time I try.

All Replies (1)

more options

Issues have been previously linked to the McAfee Site Advisor extension. Try to disable it and see if the problem persists.


Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. Is the problem still there?


Start your Computer in safe mode with networking. Then start Firefox. Try Safe websites. Is the problem still there?

Starting The Computer In Safe Mode;
Free Online Encyclopedia


https://support.mozilla.org/en-US/kb/websites-look-wrong-or-appear-differently

https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding

https://support.mozilla.org/kb/Firefox+is+already+running+but+is+not+responding