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Password was reset but still does not work for sync or sign in ?

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  • 5 have this problem
  • 2 views
  • Last reply by Bradforth

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Password was reset and I received the email, but then it did not work ? Can you assist ?

Password was reset and I received the email, but then it did not work ? Can you assist ?

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Hey there FunkyWhiteBoy

Hmm, normally this is instant. A few little tricks might be to either restart your device, or to completely re-install firefox onto your device.

Hope this helps, if not get back to us!

All the best Bradforth